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help@company.com
Please check with your country for restrictions, duties, and taxes collected from your country. In some countries, 3-4 % taxes are charged on delivery, which is rare but possible.
There will be no Refund of shipping costs especially if the product is rejected and returned by customs or because of a failed delivery attempt and the package is returned, all other costs are refunded happily except shipping and handling levies which are minimum US$ 25 or 25%, whatever is higher on the value of returned products (for all countries) for small packages.
If customs seize your order and does not return to us, then it is not possible to provide any refund at all.
We will not refund payment or accept any return in any condition for your ordered product or products once they have been shipped from our side. However, if the order is still to be shipped you can ask for a full refund within 1 hour of placing your order by cancelling your order on email without any questions asked.
There will be no refund especially if the products are returned by customer after the date of parcel delivered to customer or because of a failed delivery attempt and the package is returned. Although we can resend it for a nominal cost of courier.
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